FAQ

Frequently Asked Questions (FAQ)

1. How old do I need to be to rent a car?
   - You must be at least 23 years old to rent a car from us.

2. What documents do I need to rent a car?
   - You will need a valid driver's license for at least 2year(s), and any additional identification required by local laws.

3. Can I add an additional driver to my rental agreement?
   - Yes, additional drivers can be added to the rental agreement for a fee, provided they meet our eligibility criteria and present valid identification.

4. What insurance options are available?
   - We offer basic insurance coverage with our rentals. Additional insurance options are available for purchase to provide added protection against liability, collision, theft, and other risks.

5. What happens if I return the car late?
   - A grace period of 60 minutes is provided for late returns. Beyond this period, additional charges may apply. Please inform us immediately if you anticipate being late.

6. Can I cancel or modify my reservation?
   - Yes, you can cancel or modify your reservation within the specified timeframe to avoid penalties. Fees may apply for late cancellations or changes.

7. Do you offer one-way rentals?
   - Yes, we offer one-way rentals to certain locations. Additional fees may apply depending on the drop-off location and other factors.

8. What fuel policy do you have?
   - The vehicle will be provided with a full tank of fuel and must be returned with a full tank. Failure to do so will result in refueling charges at the prevailing rates.

9. How do I contact customer support?
   - You can contact our customer support team here https://royal-car-rental.com/page/contact-us. We are available 24 hours to assist you with any questions or concerns you may have regarding your rental.

If you have any other questions or need further assistance, please don't hesitate to reach out to us. We're here to help!